Apex Secure & Fast VPN - Privacy Policy

Last Updated: October 26, 2023

Developer: OOI TEK YANG

Contact: [email protected]

1. Introduction

This Privacy Policy explains how OOI TEK YANG ("we," "us," or "our") collects, uses, and discloses your information when you use the Apex Secure & Fast VPN application ("the App"). We are committed to protecting your privacy and ensuring your personal data is handled responsibly.

2. Information We Collect

We strive to collect the minimum amount of information necessary to provide and improve our services. The Apex Secure & Fast VPN is designed with a strong emphasis on user privacy, and as such, we implement a strict no-logs policy.

• No Logged Activity: We do not collect, store, or monitor your online activities, including your browsing history, traffic destination, data content, or DNS queries. Your connection to the internet through our VPN is private.
• Connection Logs (Temporary & Anonymous): To ensure service stability and troubleshoot potential issues, we may temporarily collect anonymized connection data. This data is for diagnostic purposes only and is not linked to your identity. It may include information such as the type of device used, connection attempt times, and the success or failure of connections. This data is aggregated and immediately discarded after a very short period and is never retained in a personally identifiable manner.
• App Usage Data (Anonymous & Aggregated): We may collect anonymized and aggregated usage statistics about the App itself (e.g., number of active users, features used, crash reports). This data helps us understand how the App is used and how to improve its functionality and performance. This data is not linked to individual users.
• Email Address (for Support & Communication): If you contact us directly via the provided email address ([email protected]) for customer support or inquiries, we will use your email address to respond to your communication. We will not use your email address for marketing purposes unless you explicitly opt-in.

3. How We Use Your Information

We use the information we collect solely for the following purposes:

• To Provide and Maintain the App: To operate the VPN service, ensure smooth connections, and manage server infrastructure.
• To Improve the App: To analyze usage patterns, identify bugs, and develop new features.
• To Provide Customer Support: To respond to your inquiries and provide assistance.
• To Ensure Security: To monitor for potential abuse or security threats to our service.

4. Sharing of Your Information

We are committed to your privacy and do not sell, trade, or rent your personal information to third parties.

We may disclose your information in the following limited circumstances:

• Service Providers: We may use third-party service providers to assist us in operating our App and providing our services (e.g., cloud hosting providers, analytics services). These providers are bound by strict confidentiality agreements and are only permitted to use your information as necessary to perform services for us. They are prohibited from using your information for their own purposes.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any such change in ownership or control of your personal information.

5. Data Security

We take reasonable measures to protect the information we process. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Choices and Rights

• No-Logs Policy: Our core design ensures that we do not retain logs of your online activity, meaning there is no personal browsing history for you to access or delete.
• Opt-Out of Communications: You can choose not to contact us via email, thus not sharing your email address with us.
• Device Settings: You can manage your VPN connection through your device's settings.

7. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Developer: OOI TEK YANG